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TERMS AND CONDITIONS

CONDITIONS OF USE

Welcome to our online store! GamersGrass Lda and its associates provide their services to you subject to the following conditions.

If you visit or shop within this website, you accept these conditions. Please read them carefully.

GamersGrass Lda may change this policy from time to time by updating this page.

You should check this page every now and then to ensure that you are happy with any changes.

 

PRIVACY POLICY

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

 

ELECTRONIC COMMUNICATIONS

When you visit this website or send e-mails to us, you are communicating with us electronically.

You consent to receive communications from us electronically.

We will communicate with you by e-mail or by posting notices on this site.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

ACCESSING OUR WEBSITE

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice.

We will not be liable if for any reason our site is unavailable at any time or for any period.

Your access to our site is dependent on you consenting to our use (and certain third parties) of cookies in connection with your visit to the website.

 

COPYRIGHT

All content included on this site, such as text, GamersGrass®, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of GamersGrass Lda or its content suppliers and protected by international copyright laws.

The compilation of all content on this site is the exclusive property of GamersGrass Lda, with copyright authorship for this collection by GamersGrass Lda, and protected by international copyright laws.

 

DESCRIPTION OF THE ITEMS

Our goal is to have the most accurate description of our items possible. However, aspect of the items (tufts colors/shapes/sizes) can slightly vary from those shown in your screen.

GamersGrass does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

 

CONTENT AND PRESENTATION OF THE ITEMS (RETAILERS ONLY)

Retailers are not authorized to alter, amend, cover or remove any labelling or packaging of the Products as well as alter the Products themselves.

 

INVOICES

Our online store does not generate invoices automatically when you make a purchase.

(Please note that the delivery slip is not an Invoice)

If you require invoice, please ask for invoice at: [email protected]

Please state your order reference (ex: INPKWUJNQ) and your billing address.

Your invoice will be sent to you via email.

You can request invoice during the month of the purchase, otherwise a "standard client" Tax invoice is generated.

 

RETURNS

If you have received products that are faulty or damaged, contact us when they arrive.

We would be happy to provide a cost-free reship of the item or refund you if you prefer.

 

DELIVERY TIMES

We list in our web store the delivery times that our courier service provides to us.

They serve as a guideline and we cannot ensure the accuracy of those times as they do not depend on us.

If you order from outside European union, any customs charges applied to your items are the sole responsibility of the buyer. We will always include a customs office declaration in the package.

 

ORDER CANCELLATION

If you wish to cancel your order for any reason you can do so by sending us an email at [email protected]

However, once your order goes to “processing in progress” state it is not possible to cancel your order anymore.

GamersGrass Lda reserves the right to cancel any order for any reason and issue a refund or full refund if applicable.